Our Reviews
Georges E|2025 GMC Sierra 1500
Confirmed Sales Customer
5/12/2025
Great team easy to work with. Excellent service
RAYMOND GALLO
5/14/2025
Georges, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
CORONA, CA
Alejandro B|2023 Buick Envision
Confirmed Service Customer
5/15/2025
Excelente el trabajo de Sr Denis Neves Dias
5/16/2025
Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Siempre estamos aquí para brindarle un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!
LAS VEGAS, NV
Anthony G|2016 GMC Yukon XL
Confirmed Service Customer
5/22/2025
I had 2 media screens replaced in my Yukon XL in December 2024 (covered under warranty). Late January to early February, the screens stopped transmitting audio to the headphones. I bring it in March 4 to get it checked out. John was the service advisor. After about 2 weeks, they couldn't figure out what was wrong with it, so John said they will order new screens. John let me pick up my Yukon and said he will call me when the parts arrive. Two weeks go by and I get no call. I call the service department and they tell me John doesn't work there anymore. They put me on hold to "look into it". Told me I was assigned to a new advisor and that they would call me back. Another week goes by and no call. I call back very frustrated. I explained to the person that answered that I am upset because I keep getting told someone will call me and no one is calling me or helping me. I asked to speak to the Service Manager. I was put on hold again. I was told that the manager will call me back. I was disappointed after explaining my issue, that the solution was to do the same thing that has been causing the issue in the first place. I asked why the service manager couldn't talk to me now and was told he was about to leave for lunch. My poor experience was obviously not urgent and not mportant to him because I was brushed to the side. Needless to say, the service manager never called me back. I believe his name was Brian Strong. I called the dealership the following Monday, which is now April 22nd at this point. Damian answered and I explained my issue. I asked him to please not tell me someone will call me back. He said he will take care of me personally. In the last month I have been trying to get an update, Damian tells me no one did anything and the screens were never ordered. Damian had me bring my Yukon, checked it out, ordered the screens, and replaced them in less than 2 weeks. Most of the 2 weeks was just waiting for the parts. The audio now works again. Damian was the one bright spot in this whole ordeal, and I appreciate his care for customer service. Other than Damian, no other person in that service department office showed any care to help me. They just kept passing me along saying someone will call back and took no action. The most disappointing part was the sheer disregard and lack of care from the Service Manager. A position of leadership like that who oversees a department in a service industry deeply tied to customer service and experience should not be held by a person like Brian Strong. I am extremely grateful for Damian's initiative and action, but it is the Service Manager Brian's actions, or lack there of, that will make me no longer go to this dealership for any service or purchase. In case it isn't referenced, it is the Autonation Buick GMC dealership on Sahara in Las Vegas.
5/21/2025
Anthony, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
Las Vegas, NV
Lesa M|2019 GMC Canyon
Confirmed Service Customer
5/9/2025
Everyone is very professional but still treats you like family.
5/11/2025
Lesa, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Jeffrey C|2019 GMC Acadia
Confirmed Service Customer
5/9/2025
Denis Neves was awesome! Autonation is very professional and has great service!
5/12/2025
Jeffrey, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
LAS VEGAS, NV
Richard R|2020 GMC 3500HD Sierra
Confirmed Service Customer
5/9/2025
This was the first time that my Truck needed repair since I purchased it at this dealership in 2020. I was told the high-pressure sensor on my A/C system required replacement. The cost of the sensor was $101 but the labor to replace the sensor was $737. In all my years dealing with auto repairs I've never felt this ripped-off and overcharged. Going forward, I will try to find, and establish, a relationship with a non-dealership facility to maintain my vehicle. All other aspects of this experience were exceptional.
5/11/2025
Richard, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5808 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
LAS VEGAS, NV
Micheal G|2020 Chevrolet Trax
Confirmed Service Customer
5/9/2025
I love it. They are very respect full and fast service. Thanks a lot
5/11/2025
Micheal, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Michael K|2023 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
Great experience as always. Allen took great care of me.
5/12/2025
Michael, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
LAS VEGAS, NV
Aaron H|2017 GMC 1500 Sierra
Confirmed Service Customer
5/17/2025
Quick,fast, and professional.
5/19/2025
Aaron, we're glad everything was completed quickly and to your satisfaction! Feel free to stop by if you ever need any more help.
Las Vegas, NV
Brian F|2019 GMC Terrain
Confirmed Service Customer
5/18/2025
Issue found and repaired while I waited.
5/19/2025
Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
James B|2021 GMC 1500 Sierra
Confirmed Service Customer
5/20/2025
i am upset that they wanted over 800 dollars for a cabin air filter and air filter and fuel filter. I picked up all the parts for 127,38 and installed them my self. it only took a little over an hour to replace the parts. The price that you were going to charge me i cant understand why your dealership would charge so much for your service.
5/22/2025
James, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.
LAS VEGAS, NV
David W|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/21/2025
I am on a 8000 mile road trip and needed a service on my truck. I was able to make my appointment online, and was then contacted by a service advisor to confirm it. Upon arrival I was greeted by an advisor and my truck was "checked in". I waited while they completed the service and checked over my vehicle. I was back on my trip in less than 2 hours, and the truck was good to go.
5/22/2025
David, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SPRUCEDALE, ON
Michael B|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
5/22/2025
I was told that my standard outlet would charge my hummer in 24 hours - not true. It takes 6 days
THOMAS ALMQUIST
5/23/2025
Michael, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (702) 605-5808. We would appreciate the chance to turn your experience around.
LAS VEGAS, NV
Fredi U|2025 GMC Canyon
Confirmed Sales Customer
5/28/2025
Friendly staff
MIGUEL GUZMAN SANCHEZ
5/30/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! Please don't hesitate to reach out if there's anything additional we can do for you.
HENDERSON, NV
Emanuel Z|2002 Chevrolet Cavalier
Confirmed Service Customer
6/2/2025
My car's A/C System failed. Cit the Service advisor and the manager Brian took immediate action and had the repair done in 1 day which is Absolute Great Service
6/3/2025
Emanuel, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Lillie T|2010 Buick LACROSSE
Confirmed Service Customer
6/4/2025
Freindly and professional
6/5/2025
Lillie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Alice J|2019 Buick Encore
Confirmed Service Customer
6/4/2025
Always pleasant and the do great on your service.
6/5/2025
Alice, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Fernando F|2022 Chevrolet Spark
Confirmed Service Customer
6/9/2025
Excellent customer service.
6/10/2025
Fernando, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Timothy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/10/2025
Service is always great. Staff (especially Denis) is super friendly. Truck is usually done faster than expected. I always get my truck back cleaner than when I leave it.
6/11/2025
Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Gregory L|2021 GMC Yukon
Confirmed Service Customer
5/19/2025
The service department and manager made the effort to take care of me despite the warranty repair authorization taking an unreasonably long time. It was usually difficult to reach anyone and they could have communicated better. I am thankful they provided a rental car for part of the repair time.
5/21/2025
Gregory, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
LAS VEGAS, NV
Christine L|2025 Buick Envista
Confirmed Sales Customer
5/27/2025
Process was made quick and easy without feeling pressured.Tom was the best! I found him relatable and respectful of my wants, needs, and time.
THOMAS ALMQUIST
5/28/2025
Christine, thanks for highlighting our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Kirk S|2024 GMC Yukon
Confirmed Service Customer
6/2/2025
Great service
6/3/2025
Kirk, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Las Vegas, NV
Kevin R|2024 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
Everyone was very helpful and straightforward.
6/3/2025
Kevin, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Diandra G|2025 Buick Envista
Confirmed Sales Customer
6/2/2025
The easiest experience I've had. Thank you for helping and making this process stress free.
BRIAN GONZALES
6/3/2025
We are pleased to hear you had such a positive experience with us, Diandra! Don't hesitate to call us if you ever need anything. Be safe on the road!
HENDERSON, NV
Esteban R|2021 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Good readi in time
6/3/2025
Esteban, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Las Vegas, NV
Nicole S|2019 GMC Terrain
Confirmed Service Customer
6/2/2025
I was treated respectfully and the service was done quick
6/4/2025
Nicole, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
NORTH LAS VEGAS, NV
Regina H|2025 Buick Encore GX
Confirmed Sales Customer
6/3/2025
Raymond always is AMAZING! He is honest, informative and has a positive attitude. This is my third time with Ray. He is a true gem.
RAYMOND GALLO
6/4/2025
Regina, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Lesa M|2013 GMC Terrain
Confirmed Service Customer
6/11/2025
Service was completed in a timely manner and was performed very professionally. All service members are amazing.
6/11/2025
We are pleased to hear you had such a positive experience with us, Lesa! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Aliex N|2022 GMC Yukon XL
Confirmed Service Customer
6/11/2025
Una experiencia muy buena el personal es muy y eficaz y muy atento gracias por todo
6/12/2025
Aliex, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! Si necesitas ayuda, llámanos. ¡Que tengas un buen viaje!
LAS VEGAS, NV
Drew S|2022 GMC 1500 Sierra
Confirmed Service Customer
6/23/2025
Went in to get sensor fixed, which I think should have been covered under warranty as it’s a lease, but since it looks like a rock hit it they said no. Then they install the sensor, tell me it works and I get there, test it right away and doesn’t work. Had to uber back home. Get called again saying it’s fixed, get home and sensor is not working. Had to bring it back and now get GM folks involved with the techs to figure out what is wrong… experience has been awful and having to spend money for it hurts even more. Denis has been great but anyone would get frustrated with this situation
6/24/2025
Drew, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.
LAS VEGAS, NV
Emanuel Z|2002 Chevrolet Cavalier
Confirmed Service Customer
6/23/2025
As always, as in the past 18 years which I been bringing my car for servicing to Autonation Buick, a professional team from the service advisor Cit, to Brian the manager and the Great, Knowledgeable techs
6/24/2025
Emanuel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
LAS VEGAS, NV
Vicente A|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
Well, it was a pleasant experience, Agustin was an excellent person.
AGUSTIN REYES MIGUEL
6/25/2025
Thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
NORTH LAS VEGAS, NV
Crystal S|2023 Buick Envision
Confirmed Service Customer
6/26/2025
Up charging and not helpful with supplying part information if not purchasing at the dealership automotive dept. Basically wanting the customer to buy it there verses finding a cheaper part somewhere else.
6/27/2025
Crystal, thank you for taking the time to leave us feedback. We'd like the opportunity to address your concerns, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
LAS VEGAS, NV
Christopher L|2025 GMC Canyon
Confirmed Sales Customer
6/30/2025
This has got to be the best dealership out there. The whole staff was kind and down to earth. Truly helped me find my dream truck!
RAYMOND GALLO
7/2/2025
Christopher, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
LAS VEGAS, NV
Brian F|2021 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
The service department was well organized and operated efficiently. The staff was friendly and helpful. The waiting area was clean and comfortable.
6/12/2025
Brian, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
LAS VEGAS, NV
Michael W|2025 Buick Encore GX
Confirmed Sales Customer
6/12/2025
Good price and quick
AGUSTIN REYES MIGUEL
6/13/2025
Michael, we're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Robert J|2017 Buick Enclave
Confirmed Service Customer
6/18/2025
Simple Oil Change
6/19/2025
We appreciate you taking the time to leave us a response, Robert! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Randy C|2021 GMC Yukon XL
Confirmed Service Customer
6/22/2025
Very good
6/23/2025
Randy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Fred V|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2025
Quick and efficient
6/27/2025
Fred, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
LAS VEGAS, NV
Toni S|2013 GMC Acadia
Confirmed Service Customer
7/7/2025
It was nice and easy and quick.
7/9/2025
Toni, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Rose R|2019 Buick Encore
Confirmed Service Customer
7/9/2025
The dealership provided excellent customer service. I was provide prompt service and my service advisor Dennis explained in detail what I needed to have done.
7/10/2025
Rose, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Kevin J|2024 GMC Sierra 1500
Confirmed Service Customer
7/11/2025
The experience that I had was 100% satisfying you took me back home and was able to complete my service by the end of the day. That means a lot to me because I travel for work and needed my truck the next day
7/14/2025
Kevin, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Buick GMC West Sahara and we hope to see you again soon!
LAS VEGAS, NV
James P|2025 Buick Encore GX
Confirmed Sales Customer
7/11/2025
Ray made the experience a good one. I will recommend him.
RAYMOND GALLO
7/14/2025
We are pleased to hear you had such a positive experience with us, James! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Tami S|2014 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
My experience at this dealership was the worst, I ever had at any dealership. My experiencese with Allen very rude , not good customer skills and like to argue with you like he in control . My car at that shop 16 days and I had to keep calling and leaving messages to see what was going on with my ride . I was told it’s the warranty company, they couldn’t work on my car until they got all of the parts in just a bunch of bull. overcharging prices ,to where they had to call out an inspector. I was very stressed out. He tried to get more money out of me ,when the warranty company had paid for everything . I know I had to pay a deductible. But the whole experience was a nightmare for me , it stressed the hell out of me. I will not be returning to that car lot.
7/5/2025
Tami, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Las Vegas, NV
Kelly H|2020 Buick Enclave
Confirmed Service Customer
7/2/2025
My advisor is always great, wouldn’t want anyone else
7/6/2025
Kelly, thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Carl M|2020 GMC Yukon
Confirmed Service Customer
7/4/2025
Excellent
7/6/2025
Carl, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Kyle S|2025 Buick Envision
Confirmed Sales Customer
7/8/2025
Thank you for the friendly service!
RAYMOND GALLO
7/9/2025
Kyle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LAS VEGAS, NV
Donell H|2019 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
it was great the young lady took very good care of me and answer all of my questions they changed my oil and one of my tires
7/11/2025
Donell, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTH LAS VEGAS, NV
Florencio G|2024 Buick Envista
Confirmed Sales Customer
7/12/2025
Paulo and team were excellent to work with
MIGUEL GUZMAN SANCHEZ
7/14/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC West Sahara. Please don't hesitate to reach out if there's anything additional we can do for you.
LAS VEGAS, NV
Rolf M|2024 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
Damion outstanding caring customer service
7/15/2025
Rolf, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Sherry S|2025 Buick Encore GX
Confirmed Sales Customer
7/14/2025
very good
RAYMOND GALLO
7/15/2025
Sherry, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
John D|1997 Chevrolet Suburban
Confirmed Service Customer
7/18/2025
Brian, Matt and Denis always treat me right
7/21/2025
John, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
John C|2024 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
It went well.
7/22/2025
John, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Mary A|2026 GMC Terrain
Confirmed Sales Customer
7/21/2025
Tyler Shibata, and Raymond Gallo did and excellent job..What a team...I was not even planning on getting a new car let alone driving a way-in just a couple of hours. Tyler was busy as THE MIND BEHIND THE FINANCIAL DEAL!!! In the mean time, Raymond was doing all of the necessary collection of insurance, license, plates, helping me clean out my trade in car, etc...both were competent, friendly, helpful, . Luano in Finance, had me in and out with no hard sales...She had all of the paper work ready to sign...She also was very friendly. Also at least 3 other salesmen offered me water or tea.....I was a flight attendant in the days we liked people and served real hot meals. I look for good customer service, and they gave it...they all need a raise. I am a happy customer. This particular dealership is run by excellent management. Mary August...auntmerrie2@gmail.com.
RAYMOND GALLO
7/22/2025
Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
HENDERSON, NV
Darnell H|2024 GMC HUMMER EV SUV
Confirmed Service Customer
7/24/2025
My experience at your dealership while purchasing an EV charger was smooth and informative. The staff was knowledgeable about the different charger options available and helped me choose one that was compatible with my vehicle and suited my home charging setup. I appreciated the time they took to explain the installation process, expected charging speeds, and any warranty or support that came with the product. The process was straightforward, and I felt confident that I was making a well-informed decision. I also liked that the dealership had the charger in stock and ready for pickup, which made everything more convenient. Overall, it was a great experience, and I’d definitely return for future EV-related purchases or support.
7/25/2025
We are pleased to hear you had such a positive experience with us, Darnell! If you ever need help, just give us a call. Happy motoring!
SALEM, OR
Cory R|2020 GMC 1500 Sierra
Confirmed Service Customer
7/25/2025
Great communication from Damian.
7/25/2025
We are pleased to hear you had such a positive experience with us, Cory! Don't hesitate to call us if you ever need anything. Be safe on the road!
HENDERSON, NV
Emanuel Z|2002 Chevrolet Cavalier
Confirmed Service Customer
7/25/2025
GMC Buick team have done a Great work on my car as they have been doing for years
7/25/2025
Emanuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LAS VEGAS, NV
Kenneth C|2023 GMC Terrain
Confirmed Service Customer
7/21/2025
Great experience as always.
7/22/2025
We are pleased to hear you had such a positive experience with us, Kenneth! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Tyrone A|2025 Buick Enclave
Confirmed Service Customer
7/21/2025
I thought that the staff did a good job of keeping me abreast of what was going on with my car and its repairs. I was given a video review of what they saw and what needed to be worked on.
7/22/2025
Tyrone, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
KILLEN, TX
Christy D|2024 Buick Encore GX
Confirmed Service Customer
7/24/2025
Very happy with the service! Dealership is not far from my house, easy scheduling and service is fairly quick. I especially like that they video when they do the inspections.
7/25/2025
We are pleased to hear you had such a positive experience with us, Christy! Drive safe, and we'll see you on the road.
Las Vegas, NV
Rihanna Zariah G|2025 Buick Envista
Confirmed Sales Customer
7/24/2025
It was great , they’re very sweet and helpful .. Very transparent and straight to the point. Btw I love my car !
RAYMOND GALLO
7/25/2025
We are pleased to hear you had such a positive experience with us, Rihanna! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Thomas A|2024 Buick Envista
Confirmed Service Customer
7/28/2025
Was a good Experiance
7/29/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Carl K|2024 Buick Encore GX
Confirmed Service Customer
7/28/2025
smooth
7/29/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH LAS VEGAS, NV
Antemio C|2025 GMC Terrain
Confirmed Sales Customer
7/28/2025
Great
AGUSTIN REYES MIGUEL
7/28/2025
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Christopher N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/1/2025
Service and service advisor were awesome as always
8/4/2025
Christopher, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
las vegas, NV
Carl R|2015 Buick Verano
Confirmed Service Customer
8/9/2025
Poor communication
8/11/2025
Carl, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.
LAS VEGAS, NV
Anthony V|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/11/2025
Good experience with Damien. All went well. Thank you
8/13/2025
We are pleased to hear you had such a positive experience with us, Anthony! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Michael G|2025 Buick Envista
Confirmed Sales Customer
8/8/2025
Great
Joseph Ulrey
8/11/2025
Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Johnny G|2016 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
I've been leaseing & buying my trucks here since 2003. When I retired I kept my 2016 GMC Truck And is my last truck I'll ever buy. Cause it still is the Best truck I've ever owned!
8/12/2025
We are pleased to hear you had such a positive experience with us, Johnny! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
LAS VEGAS, NV
Ryan H|2026 GMC Sierra EV
Confirmed Sales Customer
8/12/2025
Great staff.
BRIAN GONZALES
8/15/2025
Thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Emanuel Z|2002 Chevrolet Cavalier
Confirmed Service Customer
8/15/2025
As always, Automation Buick provides the best and most professional service
8/17/2025
Emanuel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Todd D|2020 GMC 2500HD Sierra
Confirmed Service Customer
8/15/2025
Brian and his team got me in and out and back on the road as quickly as possible!
8/17/2025
We are pleased to hear you had such a positive experience with us, Todd! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Janet L|2021 Buick Envision
Confirmed Service Customer
8/15/2025
Had a engine air filter replaced. My appointment was 7am. The work was done in a timely manner. I'm happy with how my appointment went.
8/18/2025
Hi Janet, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Randall T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/15/2025
Great staff, good selection, fair pricing. A very pleasureful experience, as my prior GMC was purchased from them.
RAYMOND GALLO
8/18/2025
Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
HENDERSON, NV
Walter B|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/17/2025
They were fast at getting everything done and me out the door.
THOMAS ALMQUIST
8/18/2025
Walter, we are pleased to hear you had such a positive experience with us, Walter Baldwin! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Stewart F|2014 Chevrolet 3500 Express
Confirmed Service Customer
8/18/2025
As stated earlier, Jimmy did a great job! Cit was exceptional and Brian went over and above with our service work. Unfortunately, the "check engine light came back on. discussion was possibly a new cam shaft could be needed. Van is running well after service.
8/19/2025
Stewart, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Joseph H|2015 GMC Terrain
Confirmed Service Customer
8/13/2025
Very professional and knowledgeable.
8/16/2025
Joseph, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Las Vegas, NV
Stanley B|2024 Buick Envision
Confirmed Sales Customer
8/15/2025
great
Joseph Ulrey
8/17/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH LAS VEGAS, NV
Ovidu G|2025 GMC Yukon
Confirmed Service Customer
8/18/2025
very friendly, they do their job quickly, respect for everyone
8/19/2025
We are pleased to hear you had such a positive experience with us, Ovidu! If you ever need help, just give us a call. Happy motoring!
PORTLAND, OR
Sean M|2024 GMC HUMMER EV SUV
Confirmed Service Customer
8/18/2025
Only have one ev mechanic but you keep asking ev. You’ve had my Hummer ev going on two weeks. I’ve called every day and can never get a person to tell me the status of my truck. I get my name and number for someone to call me back and no one ever called me back , two weeks!!
8/19/2025
Sean, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
LAS VEGAS, NV
Keyona H|2020 Buick Encore GX
Confirmed Service Customer
8/18/2025
Great and
8/20/2025
Keyona, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Maclovio M|2021 GMC Yukon
Confirmed Service Customer
8/21/2025
CUSTOMER SERVICE WAS GREAT! THEY GOT MY VEHICLE IN AND OUT SAME DAY.
8/22/2025
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Robert F|2026 GMC Terrain
Confirmed Sales Customer
8/22/2025
Fast and easy - great job!
THOMAS ALMQUIST
8/25/2025
Robert, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Michael T|2016 GMC 1500 Sierra
Confirmed Service Customer
8/23/2025
Not a long waiting time. Staff is very professional.
8/25/2025
Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
LAS VEGAS, NV
Eddie R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/25/2025
Good
8/26/2025
Eddie, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LAS VEGAS, NV
Alice J|2019 Buick Encore
Confirmed Service Customer
8/25/2025
All service representatives were polite and very helpful.
8/26/2025
Alice, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Casey P|2024 Buick Envista
Confirmed Service Customer
8/25/2025
Citlaltic was amazing during my recent visit to Buick! She was very accommodating and kept me informed on the status of my vehicle. She offered a beautiful loaner due to delays in getting the work done.
8/26/2025
Casey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Joseph C|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/26/2025
Very smooth process. In an out in under 2 hours.
BRIAN GONZALES
8/27/2025
Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
WADDELL, AZ
Sidney K|2025 Buick Encore GX
Confirmed Sales Customer
8/29/2025
Customer service was excellent as it was during all my purchases at the Saraha location
RAYMOND GALLO
9/1/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH LAS VEGAS, NV
Manuel De P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/29/2025
Great
9/1/2025
We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Marsha R|2019 Buick Encore
Confirmed Service Customer
8/31/2025
Thank you
9/2/2025
Marsha, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS VEGAS, NV
Marcum J|2023 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Citlactic was great. She took good care of me and ensured my vehicle was fixed properly.
9/2/2025
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Raul E|2022 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
Easy drop off, easy pick up. Good customer service
9/2/2025
Raul, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LAS VEGAS, NV
Tatiana Eileen S|2024 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
I needed a new tire per my warranty and an oil change and Allen got me in quick and called me once it was done!
9/2/2025
Tatiana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! If you have any further questions, please give us a call. We're always happy to help!
LAS VEGAS, NV
Ramin A|2023 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Excellent customer service
LAS VEGAS, NV
Gina G|2024 GMC Terrain
Confirmed Service Customer
8/18/2025
I feel this dealership is efficient from sales to service. When I go to service, I am greeted immediately. Everyone is helpful and professional.
8/19/2025
Gina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
HENDERSON, NV
Timothy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/19/2025
Staff is always friendly. Constantly checking in and giving updates on vehicle while waiting
8/20/2025
Timothy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LAS VEGAS, NV
Anita C|2019 Buick Envision
Confirmed Service Customer
8/20/2025
Brought my Envision in to repair a tire sensor that was out. They repaired it in no time and I was back on the road. Allen Wright and his team did a great job!!!
8/21/2025
Anita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS VEGAS, NV
Connie P|2025 GMC Sierra 1500
Confirmed Service Customer
8/27/2025
Professional
8/27/2025
Connie, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
NORTH LAS VEGAS, NV
Michael M|2015 Buick LaCrosse
Confirmed Service Customer
8/30/2025
Service adviser was straightforward and honest about the headlight repair and cost. Was able to utilize an online Discount Coupon towards the cost of the repair. The headlight replacement was done correctly and quickly, while I waited in the Service Dept. Waiting Area.
9/1/2025
Michael, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Firestone, CO
Harold W|2023 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Too expensive for what they do.........
9/2/2025
Harold, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (702) 605-5808. We'd appreciate the chance to make your experience a positive one.
LAS VEGAS, NV
Christina C|2025 Buick Enclave
Confirmed Sales Customer
9/10/2025
Our sales person was great. Very knowledgeable and friendly.
RAYMOND GALLO
9/11/2025
Christina, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Johnny G|2016 GMC 1500 Sierra
Confirmed Service Customer
9/12/2025
Great service, and so glad installed went smooth with control panel. Was worried for nothing. 5 ⭐⭐⭐⭐⭐
9/15/2025
Johnny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Robert D|2026 GMC Sierra EV
Confirmed Sales Customer
9/12/2025
Friendly and professional staff
GABRIEL NAVARRO CERVANTES
9/15/2025
Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Timothy B|2021 GMC Terrain
Confirmed Service Customer
9/12/2025
I am sorry I dont know the name of my service advisor on Saturday, but he is the manager of the department. He was working on his day off because he was short on people. He did a wonderful job of customer service. My experience with his customer service was wonderful. I hope the his knowledge will filter down to his employees. Just a wonderful experiende.
9/15/2025
Timothy, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Malcolm K|2021 Buick Envision
Confirmed Service Customer
9/15/2025
I received confidence that the transmission is ok after witnessing a pronounced klunk twice within a month about two months ago. It appears to be running ok. Also, the back brakes have small scratch marks which concerned me at only 20K miles but the brake shoes are ok and it stops normal. Overall, I am pleased with the service and the performance of my 2021 Buick Envision.
9/16/2025
Thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (702) 605-5808.
LAS VEGAS, NV
Robert D|2026 GMC Sierra EV
Confirmed Service Customer
9/18/2025
Friendly and professional service
9/19/2025
Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Amy W|2024 Buick Envista
Confirmed Service Customer
9/25/2025
Everyone at the Sahara location is welcoming and pleasant. I never have an issue
9/27/2025
Amy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Mohamed E|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
9/27/2025
Great dealership . Has exceptional experience Thank you
RAYMOND GALLO
9/29/2025
Mohamed, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Boyse F|2023 GMC Canyon
Confirmed Service Customer
9/28/2025
Friendly professional service
9/30/2025
Boyse, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
HENDERSON, NV
Guy G|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
9/29/2025
I enjoyed working together with Hugo Jimenez & Taylor ! Thank you so much for your help !
HOGO JIMENEZ
10/1/2025
We set high expectations for ourselves so its gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Irma R|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/30/2025
I have a good service in happy with the highly custumer service
10/1/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LAS VEGAS, NV
Edmuna C|2014 GMC Acadia
Confirmed Service Customer
9/17/2025
I always have good service Very good customer service
9/17/2025
Edmuna, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
LAS VEGAS, NV
Sally M|2025 GMC Acadia
Confirmed Sales Customer
9/22/2025
Excellent
BRIAN GONZALES
9/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Marco R|2025 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
The experience was efficient, professional, and easy.
9/25/2025
Marco, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Mercedes B|2020 Buick Envision
Confirmed Service Customer
9/24/2025
My vehicle needed air conditioning repair which took an extended period of time to do. I did not understand the process, but, Allen and Brian walked me through it. I appreciate the time and patience they took to get me through the month it took to repair my vehicle.
9/25/2025
We set high expectations for ourselves so its gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
LAS VEGAS, NV
Jannett H|2021 Chevrolet Malibu
Confirmed Service Customer
9/27/2025
So many days, waiting for the information from the service manager. No body tell me anything and I call every day.
9/29/2025
Jannett, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
LAS VEGAS, NV
Ronnie E|2023 GMC Yukon
Confirmed Service Customer
10/4/2025
You all were great (BUT) what has happened with the car wash, after servicing our car? Don't you all do that any more?
10/6/2025
Ronnie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Lacey P|2021 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
My service writer listened to me and also kept in contact with me. I received a video of any recommendations and my vehicle was finished when he said it would be.
10/8/2025
Lacey, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
NORTH LAS VEGAS, NV
Summer D|2017 Buick Regal
Confirmed Service Customer
10/6/2025
Citlalic checked me in and she checked me out. I felt more comfortable working with her than I have all the years I have been coming to Buick Sahara. I have always received great assistance from everyone, but working with a woman gives a different comfort for me. Citlalic was kind and understanding; she treated me with respect and cleared out 3 sets of customers (from what I saw) in 10 minutes. I am glad to have her as my new advisor, and will be going back to her.
10/7/2025
Summer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
John Melvin C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/6/2025
Experience was awesome with sales and management. Everyone was very helpful
BRIAN GONZALES
10/7/2025
John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Bobbi K|2022 GMC Acadia
Confirmed Service Customer
10/11/2025
Everything was fully explained to me. My car was done in a reasonable amount of time. The lady to help me was very sweet.
10/13/2025
Bobbi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Delores C|2018 Buick Encore
Confirmed Service Customer
10/13/2025
Very good everything was done
10/14/2025
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Dominic B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
Joe was really helpful
10/14/2025
Dominic, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
LAS VEGAS, NV
Elizabeth E|2019 Buick Encore
Confirmed Service Customer
10/15/2025
They were very quick and efficient.
10/15/2025
We are pleased to hear you had such a positive experience with us, Elizabeth! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Irma R|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/15/2025
Like always. The service is great. In always happy with the work they do
10/17/2025
Thank you for your positive review. We're happy to have been of service to you.
LAS VEGAS, NV
Victoria Alexis E|2023 GMC Terrain
Confirmed Service Customer
10/16/2025
Drop off was easy, used the shuttle to get to work and that was pleasant, response time during service was great. And pick up was easy.
10/19/2025
Victoria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LAS VEGAS, NV
Sidney K|2025 Buick Encore GX
Confirmed Service Customer
10/17/2025
Done in a timely manner
10/19/2025
Sidney, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTH LAS VEGAS, NV
Michael B|2020 Buick Encore GX
Confirmed Service Customer
10/18/2025
Service is good , but one part of the vehicle is not quite done yet! Because they don’t have the part. That needed to be done. I am still waiting for the parts my advisor did not notify me yet if the parts arrived yet! Until then I’m still waiting.
10/20/2025
Michael, thank you for taking the time to leave us feedback. Please call our General Manager at (702) 605-5808 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
LAS VEGAS, NV
Timothy H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Great dealership with friendly staff. Buying a vehicle here is not a hassle and very pleasant. I will definitely be a repeat customer.
THOMAS ALMQUIST
10/9/2025
Timothy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
N LAS VEGAS, NV
Barbara E|2024 Buick Encore GX
Confirmed Service Customer
10/8/2025
I did not wait too long for my oil change. Brian was very accommodating. My car was washed too.
10/11/2025
Barbara, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Donell H|2019 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
they put a new air-conditioning in my car under warranty it took them about two weeks to get it done i hac to keep calling them for updates. i feel like they should have been updating me. but overall they did a great job.
10/14/2025
Donell, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 605-5808 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
NORTH LAS VEGAS, NV
Boyse F|2023 GMC Canyon
Confirmed Service Customer
10/14/2025
Clean and comfortable wait area. Plus professional and friendly staff and service.
10/15/2025
Boyse, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
HENDERSON, NV
Patricia V|2023 Buick Encore GX
Confirmed Service Customer
10/15/2025
They have good service and friendly service.
10/16/2025
Patricia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LAS VEGAS, NV
Michael K|2026 GMC Sierra 1500
Confirmed Sales Customer
10/16/2025
Tom and Jeff were fantastic. One of the easiest buying experiences. First class
THOMAS ALMQUIST
10/18/2025
Michael, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
LAS VEGAS, NV
Garfield B|2025 Buick Envista
Confirmed Sales Customer
10/17/2025
This experience was by far the simplest and least stressful that I have ever had shopping for a vehicle! Agustin Reyes Miguel was cordial, understanding and professional. I walked away with the car I wanted at a price that I could afford. I will continue to return to this dealership as long as they carry inventory that suits my taste and budget!
AGUSTIN REYES MIGUEL
10/19/2025
Garfield, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HENDERSON, NV
Christopher G|2026 GMC Yukon
Confirmed Sales Customer
10/19/2025
It was one of the best car buying experiences I have had
BRIAN GONZALES
10/20/2025
Christopher, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
LAS VEGAS, NV
Brian F|2019 GMC Terrain
Confirmed Service Customer
10/27/2025
I bring all my auto service to the dealership.
10/27/2025
We are pleased to hear you had such a positive experience with us, Brian! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Ryan B|2007 GMC Yukon
Confirmed Service Customer
10/31/2025
The service is great and the team was very friendly. The only thing is that I never got the call that my vehicle was ready for pick up. But in all it’s a great experience.
10/31/2025
Ryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LAS VEGAS, NV
Shirlee M|2023 Buick Encore GX
Confirmed Service Customer
11/1/2025
I wasn't advised earlier that I would have to pay for wheel alignment.
11/3/2025
Shirlee, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
LAS VEGAS, NV
Darcy V|2025 Buick Encore GX
Confirmed Service Customer
11/3/2025
Let me start by saying Damian Albanese is amazing! He has always treated me with the utmost respect. That is extremely important considering when I first bought my vehicle from this location I had nothing but uncomfortable situations with the sales people. There has been so many issues since I have purchased the vehicle not with the car mind you but with the men that worked there. Damien is an absolute joy to work with again he is extremely respectful to women and I absolutely appreciate that! Thank you Damien for just just being you!
11/5/2025
Darcy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Brian H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
I hate the back and fort but it wasnt too bad.
HOGO JIMENEZ
11/6/2025
Brian, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Dieter K|2023 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Advisors are always excellent. I did not appreciate getting a text link to total cost service estimate that was double the printout received at drop off.
11/12/2025
Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Las Vegas, NV
Janet L|2021 Buick Envision
Confirmed Service Customer
11/13/2025
My service appointment on 11/10/25 went well. Joseph Slattery my Service Advisor was very professional and nice to talk to. He took an interest in my concerns I had regarding my car. I had a new battery installed. I asked Joe if he would reprogram my car to where it was before. He was very willing to do that. Thank you, Joe. My rating I give Joe Slattery is a 10.
11/14/2025
Janet, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Justin E|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/20/2025
QUICK AND EASY! MADE BUYING OUR CAR SUPER EASY.
MIGUEL GUZMAN SANCHEZ
10/21/2025
Justin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
William M|2022 Buick Encore
Confirmed Service Customer
10/23/2025
Professional and quick
10/26/2025
William, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Tony C|2022 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
Iv be to all GMC dealers in Vegas - I can say AutoNation is above the rest ! and I don't have the name in front of me- But the service man that helped me went above and beyond THKS
10/28/2025
Tony, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
ELY, NV
Gina G|2024 GMC Terrain
Confirmed Service Customer
10/27/2025
Ok
10/28/2025
Gina, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HENDERSON, NV
Michelle B|2017 GMC Terrain
Confirmed Service Customer
10/29/2025
My experience wasn't great. My main concern is after I paid for my camshaft to be replaced, the representatives said it wasn't even damaged.It was just a little dirty. I'm just so upset that I replaced it when it could have just been cleaned off. I also asked them to inspect my whole car to make sure everything's running properly.And my receipt says a complementary, multi point inspection not necessary.And wasn't completed. I feel like I was up charged for areplacement of a part that didn't need to be replaced.
11/1/2025
Michelle, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.
LAS VEGAS, NV
Susan T|2017 GMC Yukon
Confirmed Service Customer
11/3/2025
Allen is the reason I come to this dealership ! His honesty is the reason i come back.
11/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Mary B|2019 Buick Envision
Confirmed Service Customer
11/7/2025
Was awarded my coupons and points toward service and new windshield wipers.
11/10/2025
Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LAS VEGAS, NV
Michelle N|2018 Buick Enclave
Confirmed Service Customer
11/15/2025
About 5 months ago, I had one of my tire monitor sensors replaced for $60. During my most recent visit, I was quoted $660 to get the remaining replaced. That is quite a discrepancy. I was extremely disappointed with this. Now, I feel like this dealership can't be trusted.
11/17/2025
Michelle, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
LAS VEGAS, NV
Carl K|2024 Buick Encore GX
Confirmed Service Customer
11/17/2025
Professional
11/18/2025
Carl, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
NORTH LAS VEGAS, NV
Mary B|2019 Buick Envision
Confirmed Service Customer
11/19/2025
Happy to have new tires. It took Al,ost 3 hours for the service but at least the waiting area was very clean and pleasant.
11/21/2025
Mary, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Matthew W|2020 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
Timely assistance was provided at scheduled appointment time. Clear explanation of service process given as were timely updates on service progress. Price estimate was consistent with final charges. All service items were attended to as requested.
11/23/2025
Matthew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Fernando R|2026 GMC Yukon XL
Confirmed Sales Customer
11/22/2025
our experience was fantastic at gm dealership.
AGUSTIN REYES MIGUEL
11/24/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LAS VEGAS, NV
Summer D|2017 Buick Regal
Confirmed Service Customer
11/24/2025
I did not have to be without a car for long; it was only about 3 days.
11/25/2025
Summer, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
LAS VEGAS, NV
Gloria M|2026 GMC Terrain
Confirmed Sales Customer
11/26/2025
Agustín was very helpful. Great customer service!
AGUSTIN REYES MIGUEL
11/27/2025
Gloria, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
BULLHEAD CITY, AZ
Jeff R|2019 GMC Canyon
Confirmed Service Customer
11/27/2025
Felt like I was dealing with experience individuals
11/28/2025
Jeff, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HENDERSON, NV
Gary R|2019 Buick Encore
Confirmed Service Customer
11/27/2025
Fast Fair work well done
11/28/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LAS VEGAS, NV
Juan B|2026 GMC Terrain
Confirmed Sales Customer
12/1/2025
Everyone was nice and thoroughly explained every step that was going on
AGUSTIN REYES MIGUEL
12/2/2025
Juan, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
LAS VEGAS, NV
Miguel M|2025 Buick Envista
Confirmed Service Customer
12/1/2025
I was assigned to Joe to be my in charge of my service. He is approachable and address all the issues on my vehicle. He is helpful and respectful. And gave me updates regarding of the work on my car and precise on the timeline of the service
12/2/2025
Miguel, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
N LAS VEGAS, NV
Jennifer C|2026 GMC Terrain
Confirmed Sales Customer
11/19/2025
Hugo was helpful, knowledgable and nice to work with.
HOGO JIMENEZ
11/22/2025
Jennifer, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Jeffrey C|2017 GMC Acadia
Confirmed Service Customer
11/20/2025
Great service! Brian is awesome!
11/23/2025
Jeffrey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Faith H|2025 Buick Encore GX
Confirmed Sales Customer
11/21/2025
Loved the experience. Very helpful
AGUSTIN REYES MIGUEL
11/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Rogelio A|2025 GMC Sierra 1500
Confirmed Sales Customer
11/23/2025
Excellent and no excuse
LUIS FLORES
11/24/2025
Rogelio, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Soraya G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Allen is the best advisor in the valley. He is a Chingon
11/25/2025
Soraya, thank you for your kind review; we are happy to pass along your comments to Allen here at AutoNation Buick GMC West Sahara! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
North Las Vegas, NV
Estralita W|2018 Buick Encore
Confirmed Service Customer
11/26/2025
I called to let your department know that the engine light came back on (which is why I brought my car in) and that I have no more money to rent another car so I wanted to know what to do and why the light came back on! All three times I talked to someone asked for my phone number and that they would call me back to this day almost a week later, no one has returned my call. I really don't know what to do!
11/27/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
LAS VEGAS, NV
Craig E|2024 GMC Sierra 3500 HD
Confirmed Service Customer
11/28/2025
Joseph at the service counter was absolutely delightful to work with during my visit. He did and had done everything I asked for!
11/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Daniel C|2024 GMC Yukon XL 1500
Confirmed Service Customer
12/2/2025
Joseph was very informal and courteous very welcoming and clean environment will return to auto nation Buick gmc. MAHALO!🤙
12/2/2025
Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Darlenettv Y|2016 Buick LaCrosse
Confirmed Service Customer
12/15/2025
I have always had great service at AutoNation Buick on West Sahara, and last week's visit was great except for one thing. After my car was serviced, I was informed the dealership no longer sells lifetime batteries and my lifetime battery was replaced with a 40-month battery. "Excide battery warranty" was listed on the invoice. At the time I purchased a lifetime battery from this dealership (10/8/2021), I paid a significantly higher price for a warranty that was to remain in effect for as long as I own my car. I can understand and appreciate if GM or Buick or this particular dealership decides to no longer offer lifetime batteries. However, this should not void the lifetime warranties which are currently in place. My lifetime warranty should remain in effect, per the terms of the warranty, or I should receive a refund. D. Yetsky
12/15/2025
Darlenettv, thank you for bringing this matter to our attention. Please call our General Manager at (702) 605-5808 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
LAS VEGAS, NV
Darien O|2025 Buick Envista
Confirmed Service Customer
12/17/2025
Service was fine but communication could be improved. I brought my vehicle in around 7:30 am and had to take it upon myself to drive to the service center at 4:00 pm to get an update on my vehicle.
12/18/2025
Darien, we really appreciate your feedback! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (702) 605-5808 so we can discuss your experience further. We look forward to hearing from you.
LAS VEGAS, NV
James P|2026 GMC Acadia
Confirmed Sales Customer
12/19/2025
On our way home, the low tire pressure warning illumination came on. All 4 tires were low of air. You might forward this to the service department.
GABRIEL NAVARRO CERVANTES
12/21/2025
James, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.
LAKE HAVASU CITY, AZ
Brian C|2026 GMC HUMMER EV SUV
Confirmed Sales Customer
12/19/2025
Good people
BRIAN GONZALES
12/21/2025
We are pleased to hear you had such a positive experience with us, Brian! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Stephen R|2022 GMC Canyon
Confirmed Service Customer
12/19/2025
Good appointment and tech provided the video of work. Smooth
12/22/2025
We are pleased to hear you had such a positive experience with us, Stephen! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Edward D|2024 Buick Envision
Confirmed Service Customer
12/22/2025
Very good
12/23/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
LAS VEGAS, NV
Bud B|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/25/2025
We walked in signed our papers and got out of there. Exactly what we wanted.
GABRIEL NAVARRO CERVANTES
12/26/2025
Hello Bud, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SANDY VALLEY, NV
Clinton F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
Brian was fantastic to work with. Made the whole transaction very smooth.
BRIAN GONZALES
12/5/2025
Clinton, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
SAINT GEORGE, UT
Ssgt H|2017 Buick Enclave
Confirmed Service Customer
12/13/2025
The repair went from 2 Days to 4 days, due to problems with shop equipment
12/14/2025
We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, AutoNation Buick GMC West Sahara
LAS VEGAS, NV
Brian H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/16/2025
The experience was great! Jeff and Gabriel went the extra mile to make sure that I knew everything about the truck that I was looking at. They patiently walked me through the different models and features and finally gave me a very reasonable price. The only suggestion that I have is that the customer should never leave the lot with the gas light on. Kind of ruins the excitement of getting a new vehicle when you have to scramble to find a gas station.
GABRIEL NAVARRO CERVANTES
12/18/2025
We are pleased to hear you had such a positive experience with us, Brian Howdeshell! Please don't hesitate to reach out if there's anything additional we can do for you.
LAS VEGAS, NV
Gail P|2024 Buick Encore GX
Confirmed Service Customer
12/17/2025
service was great
12/18/2025
Gail, thank you so much for the positive review! We hope you have a great day!
LAS VEGAS, NV
Charles L|2026 GMC Yukon
Confirmed Sales Customer
12/19/2025
This entire team was very supportive and helpful through our entire process. Thanks for making the process easy!
AGUSTIN REYES MIGUEL
12/21/2025
Charles, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
LAS VEGAS, NV
Bahman S|2021 Chevrolet Suburban
Confirmed Service Customer
12/24/2025
Best
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Las Vegas, NV
Markos M|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
12/31/2025
Luis took care of me when the Henderson location would not. He was very helpful and responsive. It was about 4 hours from the time I contacted Luis to the time I drove away. Thank you Luis!
LUIS FLORES
1/1/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LAS VEGAS, NV
Dave C|2026 GMC Canyon
Confirmed Sales Customer
1/5/2026
Luis Flores the Salesman absolutely the best! Professionalism at the highest level. Listened to my wants and needs, didn't fill me up with hype or the "let me talk to my manager game". Luis is what every salesperson should be on your lot! Luana in finance, not pushy, explained everything thoroughly and made the transaction paperwork something you would NOT dread! Excellent staff and I will be coming back as well as telling friends, family and co-workers your dealership is the place to go!
LUIS FLORES
1/6/2026
Dave, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
HENDERSON, NV
Blair D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/11/2026
Great experience. Great communication for all involved
THOMAS ALMQUIST
1/11/2026
We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
HENDERSON, NV
Steven P|2026 GMC Terrain
Confirmed Sales Customer
1/14/2026
Freindly , made the process quick and easy
GABRIEL NAVARRO CERVANTES
1/15/2026
Steven, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Stephen D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/15/2026
Wonderful experience
THOMAS ALMQUIST
1/16/2026
Stephen, we are very happy to have provided you with such a positive experience! We hope you have a great day!
SAINT GEORGE, UT
Flora H|2026 Buick Envista
Confirmed Sales Customer
1/16/2026
Ross was the BEST salesman I have ever experienced. My deal was QUICK. I was in and out. THANK YOU !!
ROSBELT PASCUA
1/16/2026
We are pleased to hear you had such a positive experience with us, Flora! Don't hesitate to call us if you ever need anything. Be safe on the road!
LAS VEGAS, NV
Renato D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/19/2026
Gus, Jeff and Luana were all great to dsal with and made the experience quick and easy
AGUSTIN REYES MIGUEL
1/20/2026
Renato, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
LAS VEGAS, NV
Sylvia M|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
Exceptional service from all members of the staff. The best car buying experience I've ever had. Hugo was great.
RAYMOND GALLO
1/2/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LAS VEGAS, NV
Blair Philip R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/5/2026
Paolo the sales manager was difficult to deal with, Hugo and Jeff were awesome.
HOGO JIMENEZ
1/5/2026
Blair, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
HENDERSON, NV
Steven D|2024 GMC Acadia
Confirmed Service Customer
1/7/2026
New leadership, new service writers, new focus for actual customer service. Amazing! Regained my faith in the dealership
1/7/2026
Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAS VEGAS, NV
Viviana D|2019 Buick Encore
Confirmed Service Customer
1/18/2026
Excelente servicing y rapido
1/19/2026
Viviana, gracias por tu reseña positiva. Nos alegra haberte servido. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!
LAS VEGAS, NV